Understand a business area and define a useful problem to investigate.
strategize / Strategy & operationsOPEN ROLE
Strategy & Operations
Make the complex clear. Turn the decision into action.
WORKING ARRANGEMENTS
Apply for this roleWorking arrangements and compensation are agreed individually, based on your experience and the scope of the role.
YOUR MISSION
Help ZERO make better business decisions and execute them well. Move between research, analysis, process design, and hands-on implementation.
WHAT YOU’LL OWN
Responsibility,
with room to act.
- Structured analysis of ambiguous business problems.
- Clear recommendations, assumptions, and decision criteria.
- Follow-through on cross-functional improvements.
WHAT SUCCESS LOOKS LIKE
Progress you can point to.
A proposed starting framework, shaped with you around the actual work.
Own an analysis or operational improvement through a first implementation.
Demonstrate impact and establish a clear way to track the next decisions.
WHAT YOU’LL WORK ON
From thinking to doing.
- Research markets, customers, and business models.
- Analyze performance and identify operational opportunities.
- Build decision documents, models, and simple reporting systems.
- Coordinate implementation and remove obstacles across disciplines.
WHAT WE’RE LOOKING FOR
Show us what you can do.
We look at your work, judgment, and ability to learn—not just years on a résumé.
- Strong reasoning and comfort with numbers.
- Clear writing that makes a decision easier.
- Ability to turn an ambiguous question into a practical next step.
- Evidence of ownership beyond analysis or presentations.
HOW YOU USE AI
AI fluency.
Human accountability.
Explain how you use AI for research and analysis. Show how you validate sources, challenge assumptions, and make a recommendation.
BRING AN EXAMPLE
What did you improve? Which tools did you use? What did you automate? How did the result or speed change?
THE FIT
You’ll thrive here if…
- You can zoom out to the business model and back into execution.
- You are comfortable saying what you do not yet know.
This may not suit you if…
- You want strategy to end when the presentation is delivered.
- You need every problem to have a predefined answer.
INTERVIEW PROCESS
A conversation, both ways.
Ask about the work, priorities, and what you need to do well. We’ll confirm the steps, exercise scope, and timing.
- 01
Apply
Share your work and how you use AI.
- 02
Initial review
We look at your decisions, results, and learning.
- 03
Practical exercise
A relevant problem, with the scope shared in advance.
- 04
Conversation
Discuss the work, priorities, and what helps you do well.
- 05
Decision & offer
Align on the role, working arrangements, and terms.